Home Tech Support

We come to you for setup, installation, and tech help

Services We Provide

Tech support at your home

Technology should make life easier, not harder. Whether you need help setting up a new device, fixing a tech problem, or just understanding how something works, we're here to help—in the comfort of your own home.

Standard Call-Out Rate

£99

Includes call-out fee + first hour of service

Additional time charged at £50/hour • Local area only (travel fees may apply outside 10-mile radius)

TV setup and tuning

TV Setup & Tuning

New TV installation, channel tuning, smart TV setup, streaming services configuration, soundbar connection.

£99

Usually completed within 1 hour

Device setup

Device Setup

Setup for phones, tablets, computers, and any new device. We'll configure everything, explain how it works, and show you the best way to use it.

From £99

Complex setups may require additional time

Printer setup

Printer Setup

Printer installation, wireless setup, troubleshooting, driver installation, network configuration, scanning setup.

£99

Usually completed within 1 hour

Smart home setup

Smart Home Setup

Smart speakers, security cameras, smart lighting, thermostats, doorbell cameras, home automation.

From £99

Price per visit (multiple devices possible)

WiFi and network help

WiFi & Network Help

Router setup, WiFi optimization, network troubleshooting, range extender installation, security configuration.

From £99

Diagnostic & fix included

General tech help

General Tech Help

Any tech problem you're facing. If it's technology-related, we can probably help. Just ask!

£99

First hour, then £50/hour if needed

How It Works

Simple, convenient home visits

1

Contact Us

Call, text, or message us with what you need help with. We'll discuss your requirements and provide a quote.

2

Schedule Visit

We'll arrange a convenient time to visit your home. Flexible scheduling including evenings and weekends.

3

We Come to You

Our technician arrives at your location with all necessary tools and expertise to solve your tech problems.

4

Problem Solved

We fix the issue, show you how everything works, and make sure you're completely satisfied before we leave.

Why Choose Our Home Service

Convenient, professional, patient

We Come to You

No need to disconnect devices or travel. We bring the expertise to your home.

Patient & Friendly

We explain everything in plain English. No judgment, no jargon, just helpful support.

Flexible Scheduling

Evening and weekend appointments available. We work around your schedule.

All Tech Problems

From simple TV tuning to complex network setup, we handle any tech challenge.

Transparent Pricing

Clear quotes before we start. No hidden fees or surprises.

Local & Trusted

Based in the New Forest, serving the local community with reliable tech support.

Common Questions

What you need to know

What areas do you cover?

We primarily serve the New Forest area including Lymington, Brockenhurst, Lyndhurst, and surrounding villages. We may charge a small travel fee for locations outside our immediate area.

How much do you charge?

Our standard call-out rate is £99, which includes the call-out fee plus the first hour of service. Most jobs are completed within this time. Additional time is charged at £50/hour. We provide a clear quote before starting work.

Do you work evenings and weekends?

Yes! We offer flexible scheduling including evenings and weekends to fit around your availability.

What if you can't fix my problem?

If we can't solve your issue, we'll be honest about it and won't charge you for unsuccessful work. We'll also advise on alternative solutions.

Can you help with business tech support?

Yes — businesses can bring devices to our shop in Lymington for repairs and IT help. Send us an enquiry to discuss what you need.